FAQ
Generally Asked Questions.
Devices are not discovered?
Check the device status after deployment. There should be a green square under the device node. If instead you see a grey circle with the text "limited", it means you have either reached the maximum number of devices allowed for your subscription plan or your subscription plan does not support this device type.
Why is the device still in Alexa after deletion?
Devices are not automatically removed from Alexa when deleted in Node-RED. To remove a device, open the Alexa app, navigate to the device settings, and manually delete it from there. This ensures it is no longer listed in Alexa.
Why do I need internet to use DuloNode?
DuloNode uses Alexa skill which allow us to represent different device types like thermostat or TV. Once you send a command to Alexa, it attempts to reach the skill processing infrastructure, which in our case is hosted on AWS (Amazon Web Services). After the processing Node-RED needs to be notified about device state change. Hub node connects to the cloud utilizing the MQTT protocol in order to deliver the state changes as payload.
Do you plan to add more device types?
Yes, we plan to add more device types in the future. Let us know which device types are important to you.
How to manage my subscription plan?
You can upgrade, change, or cancel your subscription plan directly from the Hub node properties(configuration) pane.